Q What do I do before my facial ?

A 24-48 hours before appointment:

• Avoid retinol/harsh exfoliants: These increase skin sensitivity

• Skip other facial treatments/waxing: Prevents over-stimulation

• No sun exposure: Reduces risk of irritation

• Stay well hydrated: Helps maximize results

• Remove contacts before arrival: For comfort during treatment

• Arrive makeup-free: Allows deep cleansing

Q What can I expect after my facial?

A Post-Facial Care: First 24-48 hours:

• Expect gentle redness: Normal blood flow response

• Minor sensitivity possible: Skin is more receptive

• Temporary breakouts normal: Part of detox process

• Keep skin clean: Don't apply makeup 24 hours

• Use provided aftercare: Maximizes results

• Stay hydrated: Enhances glow and wear your sunscreen!

Q What should I do prior to my chemical peel appointment?

A One week before to a professional peel:

• Discontinue retinoids/acids: Prevents excessive skin sensitivity

• Strict sun protection: Essential for preventing complications

• Inform us of medications: Some require treatment modification

• Begin gentle moisturizing: Strengthens skin barrier

• Stop using scrubs/harsh products: Prevents irritation

Q What can I expect after my chemical peel?

A Days 1-7:

• Redness/warmth expected: Healing response

• Peeling starts day 3-4: Don't force or pick depending on the pH of the peel and how many layers the skin allows without too much sensitivity will determine if you may flake or peel more dramatically.

• Use only recommended products: Prevents irritation recommended to you for aftercare. Our procedure for aftercare will be explained to you

• Apply SPF religiously: Prevents damage and protects new healthy skincells to give you that GLOW

• Keep skin moisturized: Aids healing

• No hot showers/exercise: Reduces inflammation

PRE-TREATMENT

Q: Who's a candidate?

A: This treament is Ideal for:

- Spider veins

- Broken capillaries

- Rosacea

- Facial redness

Q: Pre-treatment instructions?

A: 2 weeks before:

- No blood thinners

- Avoid sun

- Stop retinol

- No tanning products

- Photograph areas

DURING

Q: What to expect?

A:

- Warm sensation

- 15-30 minutes

- Multiple passes

- Mild discomfort

- Immediate visibility

POST-CARE

Q: Recovery time?

A:

- Redness 2-3 days

- Possible bruising

- Vessels darken/fade

- Results in 2-4 weeks

- Multiple may be needed

Q: Aftercare instructions?

A:

- Ice packs

- No hot showers 48hrs

- Avoid exercise 24hrs

- SPF essential

- No alcohol 24hrs

Results typically last 1-2 years with sun protection.

Q: What is pigmentation treatment?

A: Laser treatment targeting sun damage, age spots,, and hyperpigmentation.

Q: Am I a candidate?

A: Ideal for:

- Sun spots/freckles

- Age spots

- Uneven tone

- Dark patches

Not suitable for active tanning/sunburn

Q: Pre-treatment care?

A: 2 weeks before:

- No sun exposure

- Stop retinols/acids

- Avoid self-tanners

- Use gentle products

- Take photos

Q: What happens during?

A:

- 30-45 minute session

- Mild warmth feeling

- Multiple passes

- Custom settings

- Immediate darkening

Q: After treatment?

A:

- Spots darken 48hrs

- Flaking 5-7 days

- No picking

- SPF required

- Avoid heat/exercise

Q: When see results?

A:

- Initial: 1-2 weeks

- Full results: 1-4 sessions

- 4 weeks between treatments

- Maintenance yearly

- Results vary

Q: What should I avoid before treatment?

A: 2 weeks prior:

- No retinol/acids

- Avoid sun exposure

- Stop blood thinners

- No other facial treatments

- No tanning products

Q: How should I prepare day-of?

A:

- Come without makeup

- Clean skin

- No lotions/creams

- Wear loose clothing

- Take "before" photos

DURING TREATMENT:

Q: Is it painful?

A: Mild discomfort, feels warm. Topical numbing available.

Q: How long does it take?

A: 30-45 minutes total

AFTER CARE:

Q: What's normal after treatment?

A:

- Warmth (24-48 hours)

- Mild redness (2-3 days)

- Slight swelling

- Skin feels tight

- Mild flaking possible

Q: What should I avoid?

A: For 1 week:

- Direct sun

- Hot showers

- Exercise

- Makeup (24 hours)

- Harsh products

Q: When do I see results?

A:

- Initial glow: Immediate

- Full results: 2-4 weeks

- Series recommended

- Maintenance: Every 4-6 weeks

CALL IF:

- Severe pain

- Blistering

- Excessive swelling

- Signs of infection

Q: What is Erbium laser treatment?

A: This is a more advanced skin laser treatment. Erbium is a precise skin resurfacing treatment that removes damaged skin layers, reduces wrinkles, scars, and improves texture.

Q: Who's a good candidate? A: Best for:

• Fine lines/wrinkles

• Sun damage

• Acne scars

• Age spots

• Uneven texture Not suitable for dark skin tones or active acne

• Best for Fitzpatrick 1-3. Can cause hyperpigmentation on darker skintones. Seek a consultation and discuss if this treatment may be right for you first.

Q What do I need to do prior to my visit?

A: 2 weeks prior it is recommended

• No retinoids

• Avoid excessive sun exposure going to the beach, etc.

• Stop blood thinners

• No other treatments

• Begin pre-treatment skincare

DURING TREATMENT:

• Topical anesthesia used for 45 mins

• The treatment takes 30-60 minutes

• Feels warm/prickling, lots of heat after.

• Multiple passes possible

• We will cool the skin with cold compressions

AFTER CARE: Week 1:

• Redness/swelling normal

• Slight oozing 24-48 hours

• Keep skin moist

• No sun exposure

• Use provided products only

Recovery:

• 5-7 days downtime

• Pink skin up to 1 month

• Results visible 1-3 months

• Multiple sessions may be needed

• Yearly maintenance recommended

CALL IMMEDIATELY IF:

• Severe pain/burning

• Excessive swelling

• Signs of infection

• Blistering

• Fever

Results last 2-5 years with proper skincare and sun protection.